• Acura

Los Gatos Acura

Collision Center: 855-738-4864

16151 Los Gatos Blvd.
Los Gatos, CA 95032

  • Sales: (877) 631-7017
  • Service: (877) 640-4890
  • Parts: (877) 632-0168
  • Collision Center: (855) 738-4864

Privacy

Penske Privacy Policy

Effective:  05/01/2013

Penske Automotive Group, Inc. is committed to respecting theprivacy rights of our customers and all visitors to our corporateand dealership website properties. We are publishing this policy toadvise you what information we collect, how we use that informationand how your information is protected. If you have any questions orconcerns regarding this policy or our websites, please contact usat corporatemarketing@penskeautomotive.com or write to us at PenskeAutomotive Group, Inc. 2555 Telegraph Road, Bloomfield Hills,Michigan 48302, Attn: Chief Privacy Officer.

What information does PenskeAutomotive Group collect?

We collect information that you provide on applications, forms,surveys and other correspondence such as your name, email address,social security number and income. We collect information aboutyour transactions with us or others. We receive information fromconsumer reporting agencies, credit references, employers andinsurance agencies such as your credit history, credit worthinessand information that we obtain to verify employment history or thatinsurance coverage is in force. We collect information from cookies(see below) and other technology to track your website usage withus and to provide you with customized content, among otherthings.

Disclosure of information toothers

Penske Automotive Group will not rent or sell your name, address,email address, credit card information or other personalinformation to any third party. We may use and disclose some or allof your information to third parties as set forth herein. Werequire these third parties to keep your personally identifiableinformation secure in accordance with federal requirements such asthe Gramm Leach Bliley Act, where applicable. We may use anddisclose some or all of the information in accordance withapplicable law as follows:

Service Providers/MarketingPartners - We provide information to third parties to assistus in servicing accounts, administering and enforcing our accounts,providing services to our dealerships or our customers andresponding to customer inquiries. We may share information with our affiliated dealerships to be used as permitted by applicable law.  We also may use marketing and other firms to assist us in our own marketing efforts. These third party service providers may use customer information to perform contracted services at our request. We require these third parties to keep your personally identifiable information secure in accordance with federal and other applicable requirements, and our contracts with these third parties require that your information be used only to perform the contracted services.

Others - We are required toreport sale related information to our manufacturer partners andgovernment agencies. In addition, we may buy and sell assets orbusinesses such as automobile dealerships. When this occurs,customer information generally is transferred to the acquirer. Wealso disclose information about you to third parties in certainother circumstances, as permitted by law, or to process atransaction requested by you. This privacy policy does not apply tothe use of your information by third parties.

Audits/Judicial Proceedings- We reserve the right to disclose your personal information asrequired by law and when we believe that disclosure is necessary toprotect our rights and/or to comply with a judicial proceeding,court order or legal process served on our website.

Does this policy apply to Penske Automotive Group's affiliates orother sites that are linked from this site?
No, this policy applies only to Penske Automotive Group, this siteand our dealerships' sites. As described above, we may shareinformation obtained from this site with our partners and otherthird parties. While we expect that these others will respect yourprivacy in a manner consistent with our policies, we cannotguarantee that they will do so.

Use of Cookies

We may use cookies or other tracking methods to recognize you andyour access privileges on this site, to facilitate the interactionbetween you and this site, and to track site usage. In addition, wemay embed the services of third parties to enhance thefunctionality of our site, and those third parties may use cookiesor other tracking methods in order to provide these services, tracksite usage, or for other reasons. You, of course, have the optionof refusing to accept cookies from this or any other site by, forexample, changing your browser preferences or usingcommercially-available software. However, if you refuse the cookiesfrom these sites, you may find that some services do not functionproperly or may be considerably slower.

"Cookies" are small strings of text that are transmitted to auser's computer when the user accesses a website, and then storedon the user's computer for future access by the cookie provider.Cookies are part of the flow of information between a user'scomputer and web servers, and are widely used on the web for, amongother things, customizing user interaction with websites.

Security

The security of customer information is very important to us and wetake a number of steps to safeguard it. We maintain physical,electronic, and procedural safeguards that comply with federalstandards to guard non-public personal information about you.

When our credit pre-approval form asks users to enter sensitiveinformation (such as social security number), that information isencrypted and is protected with 128-bit or greater SSL encryptionsoftware, an industry standard for reputable organizations. Whileon a secure page, such as our credit pre-approval application form,the website address will begin with https://......

Furthermore, once the information has been received by us, we usesecurity procedures and policies commensurate with industrystandards to safeguard against loss, theft, unauthorized access,destruction, use, modification and/or disclosure.

Links

This website contains links to other sites. Please be aware thatPenske Automotive Group is not responsible for the privacypractices of such other sites. We encourage our users to be awarewhen they leave our site and to read the privacy statements of eachwebsite that collects personal information. This privacy statementapplies solely to information collected by this website.

Notification of Changes

We retain the right to change this privacy policy at any time. Wewill post those changes to this page so that users are always awareof what information we collect, how we use it, and under whatcircumstances we disclose it. We will use, share, and disclose allinformation in accordance with the privacy policy in effect at thetime the information was collected.

Children

Penske Automotive Group does not knowingly allow anyone under theage of 16 to participate in any services offered on our websitewhich requires the submission of user information. If we learn thata user is under 16 and has submitted user information to us, wewill delete that information as promptly as possible.

Your Consent

As a condition to using the Penske Automotive Group site, werequire your approval to collect this data. By visitingpenskeautomotive.com or any of our affiliated dealership sites, youagree that we may collect and use this information as stated in ourprivacy policy. If we change our privacy policy, we will post thechanges on this page so you are always informed about whatinformation we collect, how we use, and under what circumstances wedisclose it.

Thank you for taking the time to review Penske Automotive Group'sprivacy policy. Should you have questions or require additionalinformation, please contact us at the email or postal address inthe first paragraph above.

TERMS OF USE

Penske Automotive Group operates this site and is making itavailable to you upon these Terms of Use and subject to our PrivacyPolicy. By using this site, you signify that you accept these Termsof Use and our Privacy Policy. Do not use the site if you do notaccept these Terms of Use or our Privacy Policy. Please note thatwe reserve the right, at our discretion, to modify these Terms ofUse and our Privacy Policy at any time without notice, so youshould check these Terms of Use and our Privacy Policy periodicallyfor modifications. Your continued use of this site following theposting of such modifications will mean that you accept these Termsof Use and our Privacy Policy, as modified.

Use of Information

This site, including the information contained on this site, isprotected by copyright and trademark laws under U.S. andInternational law. Penske Automotive Group and/or third-partyinformation providers own all information on this site, and you donot acquire any ownership rights by accessing, downloading orprinting the information.
If you are a personal user, you may access, download and printinformation on this site for your personal, non-commercial home useonly. If you are a company user, you may access, download and printinformation on this site for your company's internal use only. Ineither case: (1) you must retain all copyright and otherproprietary notices on all copies of the downloaded or printedinformation, and (2) you may not modify the information, orreproduce, publicly display, distribute or otherwise use theinformation for any public or commercial purpose. The use of anyinformation from this site on any other website or networkedcomputer environment (including for purposes of establishing a linkto this site) is prohibited.

Penske Automotive Group does not grant you any express or impliedright under any patents, trademarks, copyrights or trade secretinformation, other than the limited right to access, download andprint information as described in the preceding paragraph. Inparticular, without prior written authorization from PenskeAutomotive Group, you are prohibited from using or copying thename, mark, logo, picture or image of Penske Automotive Group orany derivation thereof.

Submissions by You

We request that you not send us any unsolicited confidential orproprietary information, including trade secrets, ideas, conceptsor know-how. If despite our request you or someone acting on yourbehalf furnishes us unsolicited information, you acknowledge thatPenske Automotive Group will be under no obligation to treat suchinformation confidentially and Penske Automotive Group and theiraffiliates will have an unrestricted, irrevocable, worldwide,royalty-free license to use, reproduce, display, transmit anddistribute such information.

Third-Party Sites

As a convenience to you, we provide links on this site to websitesoperated by other entities, including Penske Automotive Groupaffiliates. These sites are beyond our control, and the sites mayhave practices or policies that are different from those describedin these Terms of Use or our Privacy Policy. Penske AutomotiveGroup makes no representations or warranties regarding these otherwebsites or any information appearing on such sites. In addition,links from this site do not imply that Penske Automotive Groupsponsors or endorses these other sites or any of the products orservices described there.

Disclaimer and Limitation ofLiability

This site is licensed and operated by Penske Automotive Grouplocated in Bloomfield Hills, Michigan, and is an automotivedealership operation consisting of the dealerships, vehicle models,vehicle inventory and/or marketing content represented in this siteand its subsidiary sites. The information within this site isprovided "as is". No warranty is expressed or implied to thefullest extent permissible by applicable law. Penske AutomotiveGroup and any of its providers of information do not warranterror-free or uninterrupted service of this site. Please note thatthis site is operated in Bloomfield Hills, Michigan and thereforeall disclaimers are predicated on applicable Michigan or U.S. lawsand standards. Visitors from outside Michigan or U.S. should beaware that Penske Automotive Group makes no representation thatthis site and the information contained herein is appropriate oravailable for use in other areas. Those who enter this site fromoutside Michigan or U.S. do so at their own initiative and aredirectly responsible for compliance with their local laws to theextent those laws apply.

All vehicles are sold on an "as-is" basis unless stated otherwise.Prices, sales tax and shop supplies are posted where applicable.Vehicle pictures may not represent actual vehicle. Prices andspecial offers are subject to change. Mileage listings areestimates and are not necessarily accurate odometer readings. Somevehicle information and vehicle pricing may be unintentionallymissing or inaccurate, and Penske Automotive will endeavor tocorrect such discrepancies in a commercially reasonable manner uponCustomer notification of such errors or omissions, but pricingerrors and listing errors are considered invalid and may or may notbe honored at the sole discretion of Penske Automotive Group andits participating dealerships. Payment calculator should not beused for exact finance amounts. Daily changes in inventory mayresult in the unavailability of certain vehicles listedon-line.

THIS SITE, AND THE INFORMATION PROVIDED HEREIN, MAY CONTAININACCURACIES AND TYPOGRAPHICAL ERRORS. PENSKE AUTOMOTIVE GROUP DOESNOT WARRANT THE ACCURACY OR COMPLETENESS OF THIS SITE, OR THEINFORMATION PROVIDED HERE, OR THE RELIABILITY OF ANY ADVICE,OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTEDTHROUGH THIS SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCHADVICE, OPINION, STATEMENT OR OTHER INFORMATION WILL BE AT YOURSOLE RISK. PENSKE AUTOMOTIVE GROUP ALSO DOES NOT WARRANT THAT THEFUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED ORERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE ORTHE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHERHARMFUL COMPONENTS.

THIS SITE, AND THE INFORMATION PROVIDED HEREIN, ARE PROVIDED "ASIS" WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OFANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OFMERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULARPURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OFIMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TOYOU.

IN NO EVENT WILL PENSKE AUTOMOTIVE GROUP, OR ANY OF THEIRAFFILIATES OR ADVERTISERS OR SPONSORS BE LIABLE TO ANY ENTITY FORANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES(INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESSINTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOURINFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THEINABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THISSITE OR ANY LINKED WEBSITE, EVEN IF ANY OF THEM IS EXPRESSLYADVISED OF THE POSSIBILITY OF SUCH DAMAGES.