Customer Reviews

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Google Sep 23, 2020

Always prompt and friendly. Love this dealership, and would recommend to anyone!

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Google Sep 23, 2020
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DealerRater Sep 18, 2020

Excellent service at Los Gatos Acura. Always fixes whatever service issue presented on time and on budget. Friendly service advisors and staff. Highly recommend this dealer.

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Google Sep 17, 2020

Great experience at Acura repair shop. The representative was very professional and very quick taking care of the paper work. I wish they had coffee due to the COVID-19 no coffee was available. Thank you for the great service.

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DealerRater Sep 16, 2020

Took my TLX in for maintenance and back breaks. All work was completed timely and the service coordinator was very friendly. I’ve trusted Los Gatos Acura’s service department for many years!

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DealerRater Sep 16, 2020

We needed a new battery. We were informed that our battery was under warranty and would be replaced free. They were able to replace the battery while I waited. We are very appreciative of Los Gatos Acura’s great customer service. Thanks so much!

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Google Sep 16, 2020
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Google Sep 15, 2020

Great small local Acura dealership, with an emphasis on customer service. Although the inventory may not be as large as that of other Bay Area dealers, the staff more than make up for it with their personalized attention. I just picked up my TLX today, and I must say I am even more impressed by this team than ever. They sold me a special edition vehicle for the price listed and unlike most other dealerships, did not even attempt to place a mark up on it, which given its rarity, they very much could have done. They also received a ...

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Google Sep 12, 2020

I received excellent all-around service. I was cordially greeted upon arrival and waited only a few minutes until a service advisor, Thomas Finley, helped me. I informed him of the work I needed. I purchased my 2012 RDX at the Stevens Creek AutoNation Acura dealer and have been taking my vehicle only there to be serviced. Because I live closer to the Los Gatos Acura, I decided to take my vehicle there for future service. There were a couple of parts that needed to be ordered and I was told it would take a couple of days to arrive. As promised, ...

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Google Sep 12, 2020

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