Polite, efficient and professional staff.
I initially had an issue with this dealer's approach regarding the sale of a particular vehicle to my Dad. However, to the credit of the general manager and his staff, they recognized that we are longtime loyal customers, and although there was some miscommunication by both of us to start with, in the end we were able to work things out and conclude our transaction with professionalism and excellent customer service. I recommend them without hesitation, thank you to Tony & Kent on the sales staff, and Mark Maxwell, General Manager, for making sure we were well taken care of with ...
Very positive experience!! Would definitely buy from Los Gatos Acura again!!
I haven’t even had service yet, but I’m so impressed with the people i have dealt with. The person answering my call and the service scheduler were so pleasant and helpful. I know the service will be also.
Quick in and out and very courteous
Kudos to Thom and the service team
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